Thank you for choosing GulfDropshipping as your Dropshipping platform. We are committed to ensuring a seamless shopping experience for your customers and aim for their complete satisfaction with each purchase. This policy outlines the guidelines and procedures for processing refunds and replacements. By selling your products through our website, you agree to adhere to the terms of this policy.
To enhance customer satisfaction, please ensure that your advertising materials accurately represent the product’s features. Additionally, confirm that the product’s SKU list (including variants, colors, and sizes) matches the information provided on GulfDropshipping. It is crucial to set reasonable pricing to align customer expectations with the delivered product.
GulfDropshipping will not be held legally responsible for any inventory losses, damages, or destruction during storage, except in cases of willful misconduct or gross negligence.
Refund and Replacement:
If you wish to establish a customized returns and refunds policy, please review the associated costs below:
Replacement for non-faulty products or after 3 days of delivery:
If you request a product replacement when GulfDropshipping has determined that the product is not faulty or if the 3-day replacement window has passed, the following charges will apply for the replacement process:
Replacement Fee: 25 AED per replacement
Please note that GulfDropshipping does not offer a refund policy. However, if you have a compelling reason to initiate a refund, the following charges will be incurred:
Fulfillment and Shipping Cost of the Initial Order: 20 AED
Product Pickup and Refund Processing Cost: 10 AED
Please be aware that in the case of a refund, the sale amount of the transaction will be deducted from your account.
Special Case Refund:
In certain rare circumstances involving security risks, GulfDropshipping may initiate a refund on behalf of the customer. In such cases, GulfDropshipping will cover the refund costs, but the sale amount of the transaction will still be reversed from your account. These instances, while infrequent, will be clearly documented in your weekly payment invoice.
If you have any questions or concerns about our Replacement Policy, please do not hesitate to reach out to us at:
Whatsapp: +92 318 705006
Please retain all order information and relevant documentation, as it may be necessary to process your replacement requests effectively.